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DeWALT Owners Group « DEWALT POWER TOOL DISCUSSIONS « DEWALT RELATED ISSUES « DW321 jigsaw does not stay straight
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Author Topic: DW321 jigsaw does not stay straight  (Read 1941 times)
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DWdiyer
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« on: October 03, 2010, 06:22:28 PM »
My DW321 Jig saw does not have scrolling capability, but lately the blade turns as I'm cutting.  As there is no scroller knob to control it, the saw is virtually useless.  I have the parts manual, but before I dsassemble it to see what needs to be tightened or replaced to hold the blade true, I thought I'd ask if anyone had this same problem, was it fixable, and what is the fix.

Thanks.

DWdiyer
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Gatorb888
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« Reply #1 on: October 04, 2010, 08:05:53 AM »
I am not sure, just call up a Dewalt service center and ask them. They will let you know over the phone.

Service centers can be found here: http://www.dewalt.com/Find-Service-Center.aspx
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I am a Dewalt Employee. Though my views, opinions, statements made on Dewaltownersgroup.com do not represent those of Dewalt. I am not compensated to post on this site and do so on my free time.
DWdiyer
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« Reply #2 on: October 04, 2010, 09:05:45 AM »
Thanks, but I tried that, and the associate suggested I have the saw serviced, which was quite clearly not worth the expense.
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DEWALTDUDE
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« Reply #3 on: October 05, 2010, 06:35:09 AM »
Just out of curiosity, what type of blade are you using? U, T?
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Gatorb888
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« Reply #4 on: October 05, 2010, 09:30:22 AM »
I just spoke to a service center rep about this issue. Sometimes the blade clamp can get damaged when using orbital action in hard materials like Metal or hard wood, causing this problem. The service center can replace the clamp assembly for you, and that is the only way to fix the problem. They will also be able to tell if the problem was caused by missuse (using orbital action in metal) or if it's a manufacturer defect. That will determine whether it will be covered under the warranty or not. If it isn't under warranty then it should be under $40 to replace the front assembly.
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I am a Dewalt Employee. Though my views, opinions, statements made on Dewaltownersgroup.com do not represent those of Dewalt. I am not compensated to post on this site and do so on my free time.
Gatorb888
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« Reply #5 on: October 07, 2010, 11:51:41 AM »
FYI.. Lowes has the DW331K on sale right now for $149. Was $169...
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I am a Dewalt Employee. Though my views, opinions, statements made on Dewaltownersgroup.com do not represent those of Dewalt. I am not compensated to post on this site and do so on my free time.
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